Shipping policy

Focal On Point Shipping Policy

Thank you for shopping with Focal On Point! πŸ’• We appreciate your support and are committed to creating high-quality, customized products just for you!

πŸ“¦ Order Processing & Fulfillment

All orders require 5–7 business days for fulfillment before shipping.

Because many of our products are handmade, personalized, or made to order, we take extra care to ensure each item meets our quality standards.

Please note that business days do not include weekends or holidays.

🚚 Shipping Time

Once your order has been completed and shipped, please allow an additional 3–5 business days for delivery.

Estimated Total Delivery Time: 8–12 Business Days

This includes:

  • Fulfillment: 5–7 business days
  • Shipping: 3–5 business days

Shipping times are estimates and may vary due to carrier delays, weather conditions, or holidays.

πŸ’• Custom & Personalized Orders

Custom orders may require additional processing time depending on the complexity of the design or quantity ordered.

If additional time is needed, we will communicate any updates regarding your order.

πŸ“¬ Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Please allow time for tracking updates to appear.

πŸ“ Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

Please double-check your shipping address before submitting your order. Focal On Point is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.

πŸ’Œ Questions About Your Order?

We’re happy to help!

If you have questions about your order or shipping status, please contact us through our website:

www.focalonpoint@gmail.com

Thank you for supporting Focal On Point, where every order is made with creativity, care, and love! πŸ’—